Thursday 16th June 2022

1309 Money Matters Caseworker - Karbon Homes

Money Matters Caseworker – Fixed Term Role

Money Matters Caseworker

Karbon Homes


An exciting opportunity has arisen Money Matters Caseworker – Fixed Term Role

We are looking to appoint a suitably qualified and experienced individual to undertake the post of Money Matters Caseworker within the Money Matters Team.

Come and join our team!!

We build, manage and look after homes for people across the North. Then we go further, we give them the strong foundations they need to crack on with life. Since our formation in 2017, we’ve been focused on delivering on our three strategic aims - to provide as many good quality homes as we can; to deliver excellent service to our customers; and to shape strong, sustainable places for our communities.

Our footprint covers the Northeast of England and Yorkshire, south from the Scottish border to almost as far as the Humber, where diverse communities face differing opportunities and challenges. Key Information It’s important to us that everyone feels fairly rewarded for the work they do.

We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

  • Money Matters Caseworker – fixed term role
  • Salary is £32,121 per annum pro-rata
  • Location: Gosforth - 22.2 Hours per week with some homeworking available/flexible working
  • Generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service
  • Occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.


The Role of Money Matters Caseworker:

As a Karbon Homes Money Matters Caseworker, you will ensure that customers of Karbon Homes have access to the best expert advice and guidance in welfare benefits and money advice. You will be a skilled caseworker with a proven track record in identifying missed benefit entitlements, spotting where mistakes have been made and using the law to challenge decisions

The ideal candidate will have demonstratable experience at successfully representing customers at tribunal level. Be adept at working in partnership with customers and third parties to achieve the best outcome. You’ll be brilliant at managing your caseload, keeping accurate records and be able to work in a flexible, adaptable, and positive manner under pressure. You’ll be a trusted expert, helping customers to find ways to save money, reduce outgoings where they feel in control of their household budget.

If customers find themselves in crisis, you’ll work closely with customers to help find resolutions through money guidance and debt advice to avoid future crisis. If this sounds like the role for you then please apply through the Karbon Homes website –


Important dates:

Closing date for applications Sunday 3 July 2022

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Therefore, please apply early to ensure you are considered for the post. Interview date Tuesday 12 July 2022 To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.

Please note the successful applicant will be subject to an enhanced Disclosure and Barring Service (DBS) check For further information about the role please contact Lee Forrest on 0191 223 8324.

We are committed to equality and diversity and are an inclusive employer.

We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

  • Location Gosforth
  • Salary 32,121 per annum pro rata
  • Close Date 03/07/2022
  • Contact Name Lee Forrest
  • Contact Details 0191 223 8324
  • Job Type Temporary

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