Thursday 16th June 2022

1310 Customer Services Team Leader (Housing) - Connexus


We are looking for an exceptional candidate to lead our dynamic Customer Services team to promote, develop & continuously drive improvements to our service delivery

Customer Services Team Leader (Housing)

Connexus

 

We are looking for an exceptional candidate to lead our dynamic Customer Services team to promote, develop & continuously drive improvements to our service delivery

We’re looking for an individual with: - Strong, visible operational leadership skills, with a passion for delivering excellent customer service

 

You will need:

  • You will be confident in managing a team with the ability to enthuse, motivate and develop individuals, through on-going coaching, training & development
  • You will ensure your team are aware of performance expectations and targets and are well equipped to deliver results
  • You will be experienced in leading a team and/or hold a qualification in Leadership/staff supervision
  • You will possess excellent IT skills, the ability to analyse performance data and will have passes in English and Maths at GCSE level or equivalent
  • A flexible approach to compliment the importance of service delivery

 

In return we offer some great benefits including:

  • Up to 30 days Annual Leave + Statutory bank holidays, with the ability to buy or sell leave
  • Non-contributory Healthcare Scheme
  • Generous Pension Scheme
  • Continuous learning and development opportunities
  • Enhanced Maternity and Paternity Pay

 

The position:

  • Permanent Contract
  • 35 Hours per week and a combination of home working and working from our Head Office at Craven Arms 2/3 days a week, with travel to other offices as required.

For full details of this vacancy please visit: https://connexus.current-vacancies.com/Jobs/Advert/2711637?cid=1866&rsid=0&js=0&LinkType=1&FromSearch=False

We look forward to hearing from you!!

  • Location Craven Arms
  • Salary £30,085.24 to £31,668.67
  • Close Date 06/07/2022
  • Contact Name Emma Johns
  • Contact Details 0333 231 3233

< Back to jobs board

You may also be interested in ...


Friday 24th June 2022

1348 Grounds Maintenance Manager - Connexus

Connexus are looking for a Grounds Maintenance Manager to lead, motivate and direct a team of 24 experienced Grounds Maintenance Staff and 2 Supervisors

Read More

Thursday 23rd June 2022

1347 SDAS Support Officer - CYP Accommodation - Connexus

Shropshire Domestic Abuse Service (SDAS) provides accommodation and outreach support to families and individuals across the County of Shropshire.

Read More

Wednesday 22nd June 2022

1340 SDAS Accommodation Officer - Connexus

You’ll be joining a team which provides a wide range of excellent support services and managing a refuge and other safe accommodation for those fleeing domestic abuse.

Read More