Thursday 16th June 2022

1311 Customer Services Team Leader (Repairs & Maintenance) - Connexus

Home working and working from our offices at Craven Arms 2 to 3 days a week, with travel to other offices as required

Customer Services Team Leader (Repairs and Maintenance)



We are looking for an exceptional candidate to lead our dynamic Customer Services team to promote, develop & continuously drive improvements to our service delivery.


We’re looking for an individual with:

  • Strong, visible operational leadership skills, with a passion for delivering excellent customer service
  • You will be confident in managing a team with the ability to enthuse, motivate and develop individuals, through on-going coaching, training & development
  • You will ensure your team are aware of performance expectations and targets and are well equipped to deliver results
  • You will be experienced in leading a team and/or hold a qualification in Leadership/staff supervision
  • You will possess excellent IT skills
  • The ability to analyse performance data and will have passes in English and Maths at GCSE level or equivalent
  • A flexible approach to compliment the importance of service delivery


In return we offer attractive benefits including:

  • Up to 30 days Annual Leave + Statutory bank holidays, with the ability to buy or sell leave
  • Non-contributory Healthcare Scheme
  • Generous Pension Scheme
  • Continuous learning and development opportunities
  • Enhanced Maternity and Paternity Pay
  • Fixed Term Contract to cover maternity leave
  • 35 Hours per week
  • Home working and working from our offices at Craven Arms 2 to 3 days a week, with travel to other offices as required


To learn more about this vacancy and to apply - please visit the following link:

We look forward to hearing from you!

  • Location Craven Arms
  • Salary £30,085.24 to £31,668.67 pa
  • Close Date 06/07/2022
  • Contact Name Emma Johns
  • Contact Details 0333 231 3233

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