2418 Housing Trainee - Kingdom Housing Association

Housing Trainee

Kingdom Housing Association

To be eligible for a Traineeship you must be aged between 16 to 24 years old and not in full time education.

About the Job:
Kingdom Housing Association is a leading provider of affordable housing.  Providing ‘More Than a Home’ for our customers is at the heart of what we do. The successful candidate will have the opportunity to work across the following areas; managing property lettings, neighbourhood disputes, maximising rent collection, and providing quality housing information and advice to our customers. 

Our Housing Trainee will undertake placements within the Housing Department to gain experience of all aspects of the service provided. As a member of the team, you will provide quality customer service to our tenants. You will also be expected to undertake a continual work assessment whilst attending further education to gain an appropriate Housing qualification.

The traineeship is a fixed term contract for 3 years and whilst there is no guarantee of a permanent job with us at the end of the traineeship, we think you’ll be in a great position to take the next step in your career.

About You:

If you are passionate about delivering outstanding customer service and working as part of a dynamic team this could be a great fit for you. You should be able to work on your own, manage your day to day workload whilst driving your own personal development.

What qualification will I work towards?

As part of your development we will support you through an appropriate Housing qualification, the type of qualification will depend on your current qualifications and experience. You will also benefit from the wealth of experience from within the team which will help you consolidate your training.

Is it right for me?

If you enjoy working with others, delivering exceptional customer service and like the idea of working for an organisation that is making a positive difference to people’s lives, then this could be the career for you. It can be challenging and varied work, but also very rewarding. The role requires good communication skills and a positive, proactive approach to work.

To be successful in this field you need to be able to deal with a number of pieces of work at the same time, have an eye for detail, be able to produce accurate work under pressure and be a team player.

We Offer:

• An attractive salary and benefits package
• A contributory pension scheme (employer contribution of 10%) and the option to join the salary exchange pension scheme.
• Generous annual leave entitlement of 37 days (33 days plus 4 days of public holidays).
• After 5 years of continuous service, you’ll receive an additional 2 days annual leave and a further 2 days after 10 years. Access to an interest-free loan to purchase tools and equipment.
• Access to our low-interest car loan scheme. (Where eligible)
• Access to our Kingdom Academy offers a range of learning and development opportunities.
• Enhanced family friendly (enhanced maternity, adoption, paternity and shared parental leave) and sick pay entitlements (up to 6 months full pay).
• Access to our employee assistance programme provides a free information service and an employee counselling service. Discounted gym membership.
• Access to our Employee Benefits Platform provides many discounts across UK retailers, our Cycle to Work scheme, and travel and leisure staff benefits, enabling you to spread the cost of holidays and well-being support.

How to apply:

You can apply online by visiting our website: https://www.kingdomhousing.org.uk/jobs/ and clicking the Kingdom Housing Association Vacancies link. We will provide further information on the interview format to all those invited.

Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months.

We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If we offer you the role and you are homeless at that point, we will also offer you a tenancy in one of our properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.

Scottish Charity No: SC000874

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