Income Officer - Magenta Living

Income Officer

Magenta Living

A fantastic opportunity has arisen for an Income Officer to join our busy Team. The role is for a Fixed Term period covering a period of Maternity Leave for approx 10 months.

The role is on full-time basis working 37 hours per week. The role will initially be home-based with options for hybrid working moving forward. However, there will be a requirement to attend meetings at our head office in Birkenhead and potentially other locations as deemed necessary to fulfil your role and complete training.

The role

The purpose of the role is to maximise rent collection from a portfolio of approximately 900 current rent accounts. This is a specialist role that requires a detailed knowledge of Universal Credit and Housing Benefit regulations in order to actively assist tenants secure their full entitlement to benefits available to help customers meet their rent liability and so avoid accruing rent arrears.

It is essential that candidates can demonstrate an ability to work under pressure and they are motivated by challenging individual targets.

Good verbal and written communication skills are a must in this role as is a proficiency in using ICT packages.

There may be occasions when home visits are required, therefore, candidates must be able to drive and have access to their own vehicle.

The Next Steps

The job description for this role can be found at the bottom of this advert.

To apply for the role, please submit your CV on Jobtrain outlining your relevant experience and why you are interest in this position. Please also submit a short covering letter outlining your relevant experience and why you feel you are suitable for this role.

Magenta Living | Jobs | Search here for your perfect career (jobtrain.co.uk)

Interview date(s):   18th August 2021

Job Reference: 000486

Closing Date: 06/08/2021

Job Live Date: 28/07/2021

Salary: £31,067

Department: Income

Status: Fixed Term

Hours Per week: 37

To find out more about working for Magenta Living such as our values and fantastic employee benefits package, visit: https://www.magentaliving.org.uk/working-for-us

Magenta Living are committed to creating a diverse and inclusive workforce and are proud to be an equal opportunities employer. Applications from all suitably qualified individuals are encouraged regardless of age, disability, gender, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We offer a range of family friendly policies and flexible working arrangements to support employees from different backgrounds.

We will positively encourage applications from candidates with protected characteristics which are under-represented in specific roles in accordance with Section 158 of the Equality Act 2010.