Friday 27th November 2020
The main purpose of this role is to provide leadership and strategic direction across organisational teams to ensure an innovative, customer focused and cost effective services to our customers.
You’ll ensure an excellent customer experience is provided and manage internal teams, embedding a culture that delivers results and service excellence.
You will review new business opportunities and introduce service improvement plans, developing growth strategies to increase opportunities for the Association.
As the Broadacres's expert for the Care and Support service you’ll provide advice and guidance to colleagues including Senior Management, resolving complex problems and continually reviewing, developing and implementing operational policies, procedures and standards for the service areas. You will be the Safeguarding Lead for the Association.
What we are looking for:
What we can offer in return: