Friday 3rd April 2020
We’ve not seen a crisis like it. The COVID-19 situation is changing by the minute, and each day brings new challenges.
Business continuity plans have been rolled out, and every evening we anxiously await the latest guidance from Downing Street.
In this unfamiliar landscape, it’s good to know that some things don’t change. Whatever the crisis, the basics of good crisis communications remain the same.
Here, I share my one-minute workshop on how to navigate a crisis: