C&S Service Manager

Who you’ll be helping

Located in Haverhill, Suffolk, Cangle Foyer provides supported housing for young people aged 16-to-25 who are homeless and vulnerable. Based in Haverhill, Suffolk, Coupals Court offers supported housing to young parents who are homeless, or at risk of homelessness, and who have housing related support needs.

Our services are 5 minutes distance from each other and help young people, as well as young parents, with housing related support in addition to help and advice around substance misuse, mental health and relationships.

What will you do?

As a Service Manager you will manage a team of 6 staff, and will be responsible for leading and motivating the team, performance and quality management, and networking with external partners.

Day to day Your key responsibilities as a Service Manger will include:

• Manage the services/s to provide a high quality, customer focused service and be a champion of Riverside Service Style.
• Provide motivational leadership, mentoring and coaching to the team, to ensure clarity of direction, effective communication and development of personal potential.
• Manage team performance to deliver outstanding service, by reviewing work outputs, appraising individual performance and setting improvement targets.
• Ensure that the service meets its internal performance targets and any contract specific targets.
• Ensure that the service is compliant with all Riverside policies and procedures, legislative and contractual requirements.

For a deeper understanding of your responsibilities, take a look at the job description linked below.

Does this describe you?

Previous experience of working with a similar client group and managing a team is desirable. You will ideally need experience of working with young people and have a good understanding of the needs of young parents.

What’s in it for you?

In return we will give you 25 days holiday and access to our pension scheme.

We also invest in our employees and want you to develop within the organisation and offer training and development opportunities.

We also offer:

• Tax free bikes
• Car loan for scheme
• Eye tests, glasses and lenses
• Life assurance
• Reward gateway – fantastic high street and online savings

If you’re thinking of joining us, we’d love to hear from you.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews.

Please apply following the link below - https://www.jobtrain.co.uk/riverside/displayjob.aspx?jobid=13585